How long will it take to receive my order?
Orders are dispatched within 1-2 business days. Delivery times will vary depending on the size of your order and destination.
How can I track my order?
Once your order has been dispatched, you will receive a tracking number which you can use to track your parcel.
What methods of payment do you accept?
We accept Visa, Mastercard, PAYPAL and AfterPay (coming soon).
What currency is used online?
All prices are in Australian Dollars (AUD)
Do you ship outside of Australia?
Please contact our customer service team on 07 3359 8158 or at email@example.com.
Do you offer refunds or exchanges?
Please refer to our Shipping and Returns policy here.
Can I use a physical gift card online?
If you have been given a physical gift card and would like to use it online, please contact our customer service team on 07 3359 8158 or at firstname.lastname@example.org. If the voucher or credit note was issued in store you will not be able to use to online until you are authorised with a code.
How do I use a promo code or gift voucher?
To use a Promo Code or Gift Voucher you need to:
1. Finish your shopping cart and checkout
2. Sign in as a Guest or Customer
3. Then enter your Promo Code or Voucher Number and apply